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Important information about your booking

Here, you will find all information about your booking at Hotel Riedl in the Zillertal, and of course, we are also personally reachable anytime. 

General information

  • Prices are per person/night in a double room including taxes 
  • Excluding a local tax of € 1.50 per pers. / night
  • Children under 14 yrs. old don't have to pay a local tax 
  • DR for single occupancy, extra charge per pers. € 10 (summer), € 20 (winter)
  • Riedl's 3⁄4 gourmet board including lavish breakfast buffet 
  • Treats in the afternoon from our family-owned traditional pastry shop served in the cafe or on the sunny terrace with a panoramic view 
  • Free use of our Alpine SPA and outdoor pool 
  • Dogs are allowed upon request, extra charge € 15 (not incl. food)

The free ski bus to the Hochzillertal ski area in Kaltenbach, which is 500 m away, stops right at our hotel. 

Children's discount

  • Children under 6 yrs. old can stay in the parents' double room for free  
  • Children 6 - 11 yrs. old 50 % discount in the parents' double room
  • Children 12 - 14 yrs. old 25 % discount in the parents' double room 
  • Children 15 - 18 yrs. old 15 % discount in the parents' double room


  • On your arrival day, your room is available from 2:00 pm
  • On your departure day, your room is available until 10:00 am 
  • Late check-out upon request


You are welcome to pay your hotel bill in cash, or you can pay by Visa, Mastercard, or ATM card. 

In the event of an early departure, you will be charged for the room up to the agreed departure date.  
In addition, the Austrian Hotel Regulations apply.

Cancellation conditions & travel insurance

It is not uncommon that things turn out differently than planned, and you have to cancel your booked vacation or depart early. There is no right of withdrawal according to §18 par. 1 Z. 10 FAGG (Remote and External Business Act); the general terms and conditions for the hotel industry apply.

According to § 5 of the Austrian Hotel Regulations (AGBH 2006), the following applies:

  • Up to 3 months prior to arrival, you can cancel for free
  • 3 months to 1 month prior arrival, we charge 40% of the total price
  • 1 month to 1 week prior to arrival, the cancellation fee is 70% 
  • With a cancellation within the last week prior to arrival, we charge 90% of the total price
  • With an early departure: 100%

We would like to spare you these unnecessary costs and hassle!
As a special service, we offer Hotelstorno Plus insurance (incl. helicopter mountain rescue and accident benefits). This travel insurance covers not only cancellation and early departure costs but also offers more security for your vacation in Austria

Avoid cancellation costs and get travel cancellation insurance with Europäischen Reiseversicherung.